Terms & Conditions

Welcome to SkinLife Care. These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. Business Information

Business Name: SkinLife Care
Location: Toronto, Ontario, Canada
Email: official.skinlifecare@gmail.com
Phone: 647-834-9689

SkinLife Care operates an online dropshipping business offering skincare products to customers primarily in North America and Europe.

2. Eligibility

By using this website, you confirm that you are at least the age of majority in your country, state, or province of residence, or that you have given consent for any minor dependents to use this site.

3. Products & Services

• SkinLife Care sells skincare products through a dropshipping model, meaning products are shipped directly from third-party suppliers.

• Product descriptions, images, and pricing are provided to the best of our knowledge; however, slight variations may occur.

• All products are intended for cosmetic use only and are not medical treatments.

4. Orders, Pricing & Payments

• Prices are listed in the applicable currency and may change without notice.

• Payments are securely processed via third-party providers including PayPal, credit/debit cards, Apple Pay, and other supported payment methods on Wix.

• By placing an order, you authorize us to charge your selected payment method.

• We reserve the right to refuse or cancel any order for any reason, including suspected fraud or stock availability issues.

5. Shipping & Delivery

• Shipping times vary depending on customer location and supplier processing times.

• Estimated delivery dates are not guaranteed.

• SkinLife Care is not responsible for delays caused by customs, postal services, or unforeseen circumstances.

6. Returns & Refunds

Return and refund eligibility is outlined in our Return & Refund Policy, which forms part of these Terms. Please review it carefully before making a purchase.

7. Personal Data Collection (GDPR Compliance)

We are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR) and applicable privacy laws.

7.1 Personal Data We Collect

We may collect the following information:

• Name, billing and shipping address

• Email address and phone number

• Payment details (processed securely by third-party providers)

• IP address, device information, and browsing behavior

• Order history and customer communications

8. Use of Personal Data

We collect and use your personal data for:

• Order processing and delivery

• Payment processing

• Customer service and support

• Marketing communications (only with consent)

• Fraud prevention and legal compliance

• Website optimization and analytics

9. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

• Enable core website functionality

• Improve user experience

• Analyze website traffic and performance

• Support marketing and advertising efforts

You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

10. Third-Party Service Providers

We share necessary personal data with trusted third parties, including:

• Payment processors (PayPal, credit card networks, Apple Pay)

• Shipping and fulfillment suppliers

• Website hosting and analytics providers (e.g., Wix)

These third parties are contractually obligated to protect your data and use it only for the purposes specified.

11. International Data Transfers

As we operate internationally, your personal data may be transferred outside your country of residence, including to Canada, the United States, or other jurisdictions.
Where required, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs), to protect your data.

12. Data Retention

We retain personal data only for as long as necessary to:

• Fulfill contractual obligations

• Comply with legal and tax requirements

• Resolve disputes and enforce agreements

When data is no longer required, it is securely deleted or anonymized.

13. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data (“right to be forgotten”)

• Restrict or object to data processing

• Request data portability

• Withdraw consent at any time

To exercise your rights, contact us at official.skinlifecare@gmail.com.

14. Right to Lodge a Complaint

You have the right to lodge a complaint with your local data protection supervisory authority if you believe your data protection rights have been violated.

15. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of SkinLife Care and may not be copied, reproduced, or distributed without prior written consent.

16. Limitation of Liability

To the fullest extent permitted by law, SkinLife Care shall not be liable for:

• Indirect, incidental, or consequential damages

• Allergic reactions or misuse of products

• Delays or failures caused by third-party suppliers or carriers

Customers are responsible for reviewing product ingredients and performing patch tests where appropriate.

17. Indemnification

You agree to indemnify and hold harmless SkinLife Care from any claims, damages, or expenses arising from your misuse of the website or violation of these Terms.

18. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of Ontario, Canada, without regard to conflict of law principles.

19. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page, and continued use of the website constitutes acceptance of those changes.

20. Contact Information

For any questions regarding these Terms & Conditions, please contact:

SkinLife Care
📧 official.skinlifecare@gmail.com
📞 647-834-9689