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Privacy Policy

Last updated: 1.10.26

1. Company Information

Business Name: SkinLife Care
Location: Toronto, Ontario, Canada
Email: official.skinlifecare@gmail.com
Phone: +1 (647) 834-9689

For the purposes of the General Data Protection Regulation (“GDPR”), SkinLife Care is the Data Controller of your personal data.

2. Personal Data We Collect

We may collect and process the following categories of personal data:

a. Information You Provide Directly

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment-related details (processed securely by third-party payment providers)

  • Order history and purchase details

  • Customer service communications

b. Information Collected Automatically

When you visit our Site, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Time zone and approximate location

  • Pages viewed and interactions with the Site

This data is collected using cookies and similar tracking technologies.

3. How We Use Your Personal Data

We use your personal data for the following purposes:

  • To process and fulfill orders (including shipping and delivery)

  • To process payments and prevent fraudulent transactions

  • To communicate with you regarding your orders or inquiries

  • To provide customer support

  • To improve our website, products, and services

  • To comply with legal and regulatory obligations

Under GDPR, our legal bases for processing include:

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests

  • Your consent (where required)

4. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance user experience and analyze website performance. Cookies may be used to:

  • Remember your preferences

  • Enable essential website functionality

  • Analyze traffic and usage patterns

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of the Site.

5. Third-Party Service Providers

We share your personal data only with trusted third parties necessary to operate our business, including:

  • Website platform: Wix

  • Payment processors: PayPal, credit card processors, Apple Pay, and other secure payment gateways

  • Shipping and dropshipping suppliers: To fulfill and deliver your orders

  • Analytics and marketing tools: To improve our services and user experience

These third parties are authorized to use your personal data only as necessary to provide services to us and are required to protect your information.

6. International Data Transfers

As we operate internationally, your personal data may be transferred to and processed in countries outside your country of residence, including Canada, the United States, and other jurisdictions.

Where personal data is transferred outside the EEA, we ensure appropriate safeguards are in place, such as:

  • Adequacy decisions by the European Commission

  • Standard Contractual Clauses

  • Other lawful transfer mechanisms under GDPR

7. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy

  • Comply with legal, tax, and accounting requirements

  • Resolve disputes and enforce agreements

When personal data is no longer required, it is securely deleted or anonymized.

8. Your Rights Under GDPR

If you are located in the EEA, you have the following rights regarding your personal data:

  • Right of access – to request a copy of your personal data

  • Right to rectification – to correct inaccurate or incomplete data

  • Right to erasure – to request deletion of your data (“right to be forgotten”)

  • Right to restrict processing

  • Right to data portability

  • Right to object to processing based on legitimate interests

  • Right to withdraw consent at any time, where processing is based on consent

To exercise your rights, please contact us at official.skincarelife@gmail.com.

9. Right to Lodge a Complaint

If you believe your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority in your country of residence, place of work, or where the alleged infringement occurred.

For EU residents, a list of supervisory authorities is available through the European Data Protection Board.

10. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is 100% secure.

11. Children’s Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal data from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices. Updates will be posted on this page with a revised “Last updated” date.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

SkinLife Care
📧 Email: official.skinlifecare@gmail.com
📞 Phone: +1 (647) 834-9689

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